Before I tell you what happened after I sat down and wrote a letter to the Oregon Attorney General's office, let me tell you what happened on Thursday and Friday, just to give you a snippet of how the crap gets flung around when somebody screws up a foreclosure in a major way.
Thank goodness I keep notes.
1. Real estate agent Patti Denton showed up a 2nd time, this time trying to convince Margaret's brother to quit paying his meager rent of $300 (which covers about half of the mortgage payment) to Margaret, and instead sign a rental agreement with Fannie Mae, and start paying them, still convinced that Fannie Mae owned the home. So Fannie Mae owns the mortgage?
2. Right about this time, Bank of America generated a letter informing Margaret that from now on, they'd like her to make her mortgage payments out to Bank of America N.A. instead of B.A.C. servicing. So Bank of America owns the mortgage?
3. Then, Bank of America sent me an email filled with factual errors that led them to believe Fannie Mae has the home, and that Margaret's only course of action was to follow the instructions on how to either move out or begin renting her home from Fannie Mae. So Fannie Mae owns the mortgage?!
I corrected the errors...so many of them...and sent the email back, urging BofA to dig a little deeper, actually investigate the issue instead of barely glancing at the notes and making some pretty big, bold statements based on very little actual information, and then get back to me.
4. Fannie Mae generated a letter on Friday, "Pleased" to let me know that the title is still in Fannie Mae's name, and therefore they own it. OK, so you all seem pretty convinced that Fannie Mae owns this mortgage.
5. Finally, on that same day, Friday, I received another email back from Bank of America finally admitting that yes indeedy, they do own it, and they will work in earnest to get a reinstatement quote to me on Monday. So Bank of America owns the mortgage?!?!?!
Could you people just sit down together, hash this out and then get back to us?
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